Posts Tagged ‘ professional development ’

Despite Life’s Challenges, Be Thankful for What You Have

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August 30, 2014
Despite Life’s Challenges, Be Thankful for What You Have

Tweet Rosemary Crom, who was the daughter of Dale’s second wife, Dorothy Carnegie, put together a booklet called, “Dale Carnegie: as others saw him.” In this booklet is a particular passage penned by Carnegie that recounts his trip to China in 1932. In light of our country’s recent economic struggles, I thought there was...
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Dale Carnegie Offers 4 Valuable Aspects for Professional Improvement

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August 26, 2014
Dale Carnegie Offers 4 Valuable Aspects for Professional Improvement

Tweet Why is Dale Carnegie Training of Southeastern Michigan different from other learning environments? With hundreds of training programs available that are a short internet search away, Dale Carnegie continues to grow with principles that are time –tested and proven over the decades. The most important aspect of the Carnegie Principles is its common...
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5 Tips for Staying at the Top of Your Field

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August 15, 2014
5 Tips for Staying at the Top of Your Field

Tweet Successful business professionals share common work principles—principles that help place them in the top 5% of their industry. Understanding these common work principles will boost your success no matter what field you are in. Here are 5 tips from your friends at Dale Carnegie Training of Michigan that will help you to focus...
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4 Important Aspects of Growing Employee Success

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August 8, 2014
4 Important Aspects of Growing Employee Success

Tweet As the Millennial Generation grows in business success and careers, each individual seeking a wide variety of opportunity and success; leadership here in Michigan needs to offer excellence in coaching and guidance. Great advice in a timely situation can change someone’s career forever. Regardless of age or experience, we all can recall an...
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9 Traits of Excellent Customer Service

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July 25, 2014
9 Traits of Excellent Customer Service

Tweet Having the right corporate culture within your customer service department is essential to the success of your business. Your customer service representatives (CSRs) are the face of your company. They need to be enthusiastic about the product and service you are selling as well as patient and professional. With an engaged customer service...
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Tips for Selecting an Employee Mentor

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July 12, 2014
Tips for Selecting an Employee Mentor

Tweet Your highest performing and most talented employees are obvious assets to your team and organization; however, they tend to get the least amount of attention from management because they need the least amount of help. Turning your efforts toward your top performers can actually improve your overall team—especially if you can develop them...
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Find a Way to Make a Dull Job Interesting

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June 14, 2014
Find a Way to Make a Dull Job Interesting

Tweet In his book How to Develop Self Confidence & Influence People by Public Speaking, Dale Carnegie wrote about a young man who was bored with his dull job of standing at a lathe, turning out bolts in a factory. His first name was Sam. Sam wanted to quit, but he was afraid he...
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6 Ways to Minimize Workplace Stress

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June 14, 2014
6 Ways to Minimize Workplace Stress

Tweet Summer in Metro Detroit is one of the busiest times of the year. There are weddings, graduations, and even Father’s Day. School is out for many grade schools as well. And we all know that organizations and businesses are also facing half year and quarterly deadlines. Most everything is now completed on time...
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Top Qualities of an Effective Manager

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May 17, 2014
Top Qualities of an Effective Manager

Tweet Effective managers never stop working on improving their workplace skills or capacity to manage other people. That principle of willingness to learn and personally improve represents the biggest reason why some managers rise up the company hierarchy while others stay stagnant. Here are five top qualities of effective managers from your friends at...
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Keys to Exceptional Customer Service

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May 4, 2014
Keys to Exceptional Customer Service

Tweet If you want to be recognized as an outstanding provider of customer service, you have to consistently exceed the expectations of your customers. This is how organizations build customer loyalty and keep customers coming back for repeat sales. Customers that are merely satisfied with your performance aren’t angry or upset with you, but...
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