Your highest performing and most talented employees are obvious assets to your team and organization; however, they tend to get the least amount of attention from management because they need the least amount of help. Turning your efforts toward your top performers can actually improve your overall team—especially if you can develop them into mentors…
5 Carnegie Values to Maximize Opportunity
Motivating organizations is a continuous task for both management and leadership across Southeastern Michigan. In the Metro Detroit area, it just makes economic and business sense to get the most from every employee from suggestions to new ideas. Individuals in the organization who contribute on a daily basis are invaluable to the bottom line and…
The Secrets to Cross-Selling and Up-Selling
Cross-selling and up-selling are among the best ways to improve your sales. In fact, it is easy if you just think about it—the customer is already in your sales funnel. Additionally, cross-selling and up-selling can not only improve your customer retention but also your bottom line. Cross-selling means you are offering the customer a product…
8 Essential Ingredients for Leadership Success
Leadership has quite a history here in Michigan and Metro Detroit. From the earliest days of farms and crops, to the Industrial Revolution, to the rich history of Detroit as the Arsenal of Democracy and the core of global motoring, our leadership has understood the challenges and the opportunities. The essentials of leadership here in…