Tweet A whopping 67% of American employees are not taking all of their eligible time off according to a study by job site Glassdoor. In fact, the average U.S. employee (of those who receive vacation/paid time off) has only taken 54% of his or her eligible vacation time/paid time off in the past 12 months. When employees…
Trying to Get Promoted? Avoid These Mistakes!
Tweet As we get into the tail end of 2018, it’s common for people to reflect on their professional performance over the last nine months, and to double-down on reaching those goals that have yet to be attained. With such high stakes and pressure, it’s critical to prepare—and avoid the following six mistakes. Appearing needy…
Four Networking Mistakes to Avoid
Tweet No matter what industry you’re in, networking is critical to your overall success. Connecting with new people not only enables you to refine your interpersonal communication skills, but also to ultimately expand your professional opportunities. Here are four networking mistakes often made and how to avoid them. 1. Feeling too intimidated to attend networking…
How To Transform Customers from Angry to Appreciative
Tweet Customers can become rude or angry for a variety of reasons, especially when stress is high and patience runs short. Here are five steps to minimizing their anger and maximizing their loyalty. Hear them out. Most people listen to respond instead of to understand which makes it easy to interrupt a disgruntled customer with an…