johntorre


Effective Leaders Don’t Give Orders—They Give Instructions

December 2, 2013
Effective Leaders Don’t Give Orders—They Give Instructions

Tweet Some leaders believe that giving constant orders equates to good management. This could not be further from the truth. Unless you are in a crisis situation, you do not have to give orders to get things done. Instead, you can provide instructions and encourage your team to meet goals creatively, helping team members...
Read More »

Tips for an Effective Employee Recognition Program

November 25, 2013
Tips for an Effective Employee Recognition Program

Tweet Whether you are an owner of a company or a leader in your organization, an employee recognition program is the perfect tool to help create a productive and innovative business atmosphere. In addition to thanking a staff member for an excellent job well done, you should also consider a formal employee recognition program....
Read More »

Tips for Achieving Success in Business

November 18, 2013
Tips for Achieving Success in Business

Tweet Many people in the U.S. workforce feel that hard work will bring great rewards, promotion and recognition; however, the key to a successful life is balancing your work and personal life, so you do not get burnt-out or have so much stress that it affects your health. Indeed, you never hear people say,...
Read More »

6 Rules for Communicating with Diplomacy and Tact

October 28, 2013
6 Rules for Communicating with Diplomacy and Tact

Tweet At one time or another, a manager or a team member who always seems to know what to say and how to say it in any situation has awed us all. These people know how to communicate with diplomacy, tact and confidence. The way in which we communicate with others can elicit positive...
Read More »

The Importance of Defining Responsibilities

October 20, 2013
The Importance of Defining Responsibilities

Tweet Every person in an organization should clearly and completely understand what he or she is responsible for, what level of authority is accorded to him or her, and how he or she is held accountable. It is also important for every person to know what others are responsible for, what authority others have,...
Read More »

Tips for Programming Yourself for Success!

October 14, 2013
Tips for Programming Yourself for Success!

Tweet One of the most powerful personal programming activities you can engage in is positive self-talk. But the average person usually talks to himself in a negative way. As much as 94 percent of your inner dialogue tends to be about the things you fear, your worries, the people you’re angry at, your problems,...
Read More »

Look to Your Sales Team for Creative and Engaging Ideas

October 14, 2013
Look to Your Sales Team for Creative and Engaging Ideas

Tweet Creative and innovative ideas have always been the driving force behind any successful business, and one of your best outlets for creative ideas is your own sales team. Having a truly effective sales team at this moment in time is essential. The market is crowded and it is competitive. Consumers are looking for...
Read More »

How to Indirectly Change People Without Giving Offense

October 7, 2013
How to Indirectly Change People Without Giving Offense

Tweet Dale Carnegie knew that calling attention indirectly to someone’s mistakes works wonders with sensitive people who may resent bitterly any direct criticism. In his book, “How to Develop Self Confidence & Influence People by Public Speaking,” he tells the story of Marge Jacob of Woonsocket, Rhode Island, who told one of Carnegie’s classes...
Read More »

Common Mistakes to Avoid When Meeting and Greeting Customers

September 27, 2013
Common Mistakes to Avoid When Meeting and Greeting Customers

Tweet The last thing you want is for your customers to get turned off in the first few moments of their interaction. Yet, it happens all the time. Someone makes a mistake at the start of the customer service transaction, and the customer simply chooses to take his or her business to someone else....
Read More »

How Much Does Web Browsing on Company Time Cost Your Business?

September 16, 2013
How Much Does Web Browsing on Company Time Cost Your Business?

Tweet It’s a common occurrence in offices everywhere—you stroll by an employee’s desk and find them browsing the Internet for personal use rather than business-related research. In fact, the American Management Association (AMA) discovered that 68% of businesses lose money and time on employees who are “cyber-slacking.” Cyber-slacking is the use of work-provided Internet...
Read More »