Executives managing Operations and Technology face a myriad of challenges in creating an efficient, secure, and effective operation that enable the organizations mission success. Supporting the business with its growth initiatives is paramount while making employees more effective by enabling the use of technologies such as mobile devices and social media. Executives must do this while protecting their organizations brand reputation and keeping it from becoming the next Target or Neiman Marcus. They must do all this while managing costs.
To overcome these challenges, executives must develop a vision that redefines their operation that combines process, people and technology. You can improve the efficiency, security, and effectiveness of your operation by following these five steps from your friends at Dale Carnegie Training and Check Point Software:
1. Strategy: Efficient, Secure, and Effective Operations start with a widely understood and well-defined policy—closely aligned to business needs and strategies. Yet, many organizations today do not have such a blue-print. Instead companies rely on a collection of disparate technologies. This can reduce the level of organizational security while increasing the cost of compliance and corporate governance reporting.
2. Train and maintain a skilled, diverse workforce: The greatest asset of executives is their people, who serve as the bedrock supporting the executives’ vision to deliver services for the business. Training team members makes them feel valued and makes work more challenging, fun, and interesting and gives workers new insights about the business and improve their skill sets. This can build confidence in their ability to perform different job functions and increase worker morale.
3. Give praise for a job well done: Everyone appreciates being noticed when they do something right or go above and beyond their normal responsibilities, especially if the job is monotonous or difficult. As Dale Carnegie said, “Be hearty in your approbation and lavish in your praise.”
4. Educate: Users of IT systems are an integral part of the security process. It is often users who make mistakes that result in malware infections and information leakage, which can result in the loss of potential revenues and put the brand reputation of the organization at risk. The most effective operation engages and educates users on corporate policy enforcement—as well as their expected behavior when accessing corporate networks and data.
5. Consolidate: In a world of too many disparate point products, organizations often lose—rather than gain—control over their operation. This makes the operation less efficient, resulting in high recurring costs, and lower productivity of critical team members.
Remember…there are many factors that make an operation more efficient, secure, and effective, but taking a multi-dimensional approach from a people, process, and technology perspective is a blueprint for success.
Join us for an exciting event: “How Smart Leaders Create Efficient, Secure, and Effective Operations” on June 18th from 5:30-8:00pm at the Skyline Club of Southfield. Meet with Dale Carnegie Performance Coaches and Check Point Software Security Strategists. You will learn: (1) A long-term enterprise blueprint that reduce costs on average by 25 percent, (2) The three clusters of behaviors that significantly impact effectiveness, (3) The individual actions you can take to develop enthusiastic, empowered, confident and inspired employees. Also, enjoy: networking opportunities, appetizers, wine tasting, sharing best practices. For more information and registration, please click here.
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