Across Lower Michigan and around the Motor City, we are in the middle of a heat wave. Hot is the descriptor of our weather every day. And the heat is on in our businesses as well as we turn it up for August and the last five months of the year.
Creating opportunity is never easy. But it is all about employee engagement and team focus, as goals and objectives get achieved by the entire organization. What puts everything together is the one skill that leaders, managers and employees have to be great at to achieve collective excellence. That interpersonal or “soft” skill is active listening.
Dale Carnegie Training of Michigan offers twelve good reasons to actively listen in the workplace:
- Leadership: Leaders are truly only as good as the quality of their listening skill. Good leaders must be good listeners
- Problem Solving: Solving problems efficiently and effectively means communication must happen
- Success: The best quality of a good organization is indeed the willingness and ability to listen
- Support: Groups that work well together always create the best solutions
- Time: Listening saves time and creates quality processes
- Decision Making: Listening is the true assessment tool for choices needed in the workplace
- Learning: Every interaction is a learning experience
- Needs and Wants: Finding out what people are asking for solves many things
- Relationships: Listening is the foundation for networking and professional growth
- Value: What is truly important is always found through listening and opportunity
- Information: No planning and subsequent action can ever be taken in business without listening
- Understanding: The key to employee engagement is discussion and interaction
The question that needs to be asked every day within a business or organization is, “Are we listening?”
Morale, core values and employee involvement all orbit around listening skill excellence. It is up to leadership to set the highest example, thus eliminating communication barriers and increasing productivity. Listening is key to everyone’s personal action plan. Do you have your listening on?
This post is brought to you by the good folks at Dale Carnegie Training of Michigan, providers of professional development and management development courses and information in Michigan. We would love to connect with you on Facebook and Twitter @MICarnegie.
Photo: imagerymajestic, fredigitalphotos.net