Some workplaces have a higher turnover of employees than others do. Sometimes, uncontrollable major events occur in an employee’s life, such as a family illness or relocating, but often times a business can have a high employee turnover simply because the atmosphere is not conducive to employee contentment.
If your company is experiencing high employee turnover or you are simply considering starting a new business, follow the tips below from your friends at Dale Carnegie Training of Michigan to ensure your employees are content with their jobs:
Hire The Finest — Most employers would like to think they are hiring the best person for the job, but sometimes, for the sake of filling the position in a timely manner, shortcuts may be taken. Ask for personal and business references and call them. If a reference is no longer available, ask the potential employee to provide another contact number or a new reference. Also, check social networking sites. If you find pictures of wild parties or posts of complaints about their estranged former employer, they are probably not your best choice.
Provide A Motivating And Informative Orientation — First impressions always last. Give new hires a detailed history of the company using positive messages and photographs. Use your most up-beat manager with an engaging personality as your presenter. Spend time preparing interactive games or icebreakers so your employees are not bored with the material. Provide manuals and contact information for departments and managers so your new employees will not feel they have been thrown to the dogs.
Provide Support — Employees will appreciate opportunities for relevant on-going education to show that you want them to succeed. Recognize achievements and contributions and offer incentives for improving job performance. Provide mentors for departmental questions and comprehensive support that includes coping and problem-solving skills. When possible, offer health benefit and retirement packages. Most of all—be approachable so your employees feel like they are working for a person and not a machine.
Manage Your Workplace — While you cannot be present every moment of every day in every department, you can manage your managers. Keep your eye out for harassment and power trips. Create a checks and balances system by having employees fill out questionnaires or randomly inquiring in different departments to keep managers on their toes. Retrain or get rid of managers that are bringing down the morale of your employees or not performing up to par.
Know Your Employees As People — Your employees are people with lives and families, just like you. You can assume that their lives outside the workplace are important to them. Show that you care by asking questions without seeming meddling. If you see a change in job performance, ask if there is anything you can do to help. Also, ask them to be honest about their job satisfaction, and in turn be honest with them if you have any concerns. Show them how they contribute to the whole picture and you care about their happiness in their position. If it is possible to be flexible with scheduling, give them the hours that they may need to tend to their lives outside the office.
Know Your Competition — Do some research periodically and find out who is hiring. If you see a competitor advertising a position and your employees have seemed less than happy, then you may end up being the one advertising for a new employee. Local job opportunities or the business section of a newspaper can offer a lot of information about your competition.
Keeping your employees content is a separate facet of what you do in your business but also an important aspect of running it. With diverse opportunities available, today’s highly competent employees are less likely to remain in a position where they are dissatisfied or feel their efforts are not appreciated or taken for granted. Follow the tips above to ensure that doesn’t happen!
For more employee engagement tips join us for an upcoming “Dale Carnegie Course: Effective Communications & Human Relations/Skills For Success” program being held June 12 and September 19 in Troy, or June 18 and September 11 in Novi!
This post is brought to you by the good folks at Dale Carnegie Training of Michigan, providers of professional development and management development courses and information in Michigan. We would love to connect with you on Facebook and Twitter @micarnegie.
Photo credit: freedigitalphotos.net/Ambro