Leadership is a discipline that is layered in both good and bad behavior. The faults of leadership can truly change the future of an organization and of the people the leader has been entrusted to serve. Although Dale Carnegie Training has taught us across America and the world that the principles of positive influence, honesty, enthusiasm, and integrity are central to success; some leaders take indeed take a different path.
There are many flaws or sins of leadership that have been debated over the years, and there have been many articles written about them, but four principal factors really violate the fundamentals of Dale Carnegie.
- Inconsistency: Actions will always speak louder than words. Subordinates watch leaders in everything they do. Not making a decision, being misinterpreted, or “flip flopping” on issue after issue create confusion and stress among the organization and its teams.
- Dysfunction: Just as in society, there are dysfunctional leaders sprinkled throughout companies in around the world. The behavior of these types of individuals might include a dose of micromanaging, unapproachability, conflict and mistrust. Dysfunction is never good when accurate decisions are needed.
- Old School Thinking: It is more than ironic to suggest that old school rhymes with mold and fool. Usually this type of leader is anchored within a true lack of performance that can be coupled with anger, yelling, poor verbal and written communication skills, and an avoidance of feedback from anyone. The old dog and new tricks indeed come to mind.
- M.I.A.: Missing in Action is not that uncommon. Non-responsibility and irresponsibility blend to create a strategy that includes selfishness and a complete lack of focus and purpose. There is never the quality of completeness with the M.I.A. and on many occasions reclusiveness is a variable. The adage “out of sight; out of mind” becomes an art.
Without a doubt, flawed and faulted leadership is across all of humankind, from family to business. The principles of Dale Carnegie should always be benchmarked as we assess the quality of leadership in every corner of the organization regardless of location.